Submitting incorrect or unverified documents during Emirates ID processing can lead to delays, rejections, and even fines. To eliminate such issues, the UAE introduced the Emirates ID Document Validation Service, a digital tool that verifies supporting documents uploaded for Emirates ID applications, renewals, replacements, and updates. This service ensures documents meet official standards before final approval by the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP).
This comprehensive guide explains how the validation service works, who needs it, required documents, processing time, and fees.
What Is the Emirates ID Document Validation Service?
The Emirates ID Document Validation Service is an online system that verifies and authenticates personal documents submitted during the Emirates ID application process. It helps ensure that:
- The documents are genuine and up-to-date
- Uploaded copies are clear and readable
- Information on documents matches ICP records
- No mismatch exists between passport, visa, and Emirates ID data
Once validated, the documents are digitally approved and linked to the resident’s national identity file.
Who Needs the Document Validation Service?
You must complete document validation if:
- You are applying for a new Emirates ID
- You are renewing an expired Emirates ID
- Your Emirates ID has been lost or damaged
- You are updating personal information (name, nationality, marital status, etc.)
- Your documents were rejected during processing
- ICP requested resubmission or validation
The service applies to UAE residents, GCC nationals, investors, children, dependents, newborns, and domestic workers.
Documents Required for Validation
Depending on the visa category, you may need to upload:
- Passport copy
- Residence visa page
- Biometrics appointment receipt (if applicable)
- Birth certificate (for children)
- Marriage certificate (for name change)
- Sponsor passport/ID copy (for dependents)
- Employment contract (for profession update)
- Trade license copy (for investor visas)
All documents must be:
- High resolution
- Not expired
- Scanned in PDF or JPEG format
- Clear and uncropped
How the Validation Service Works
The validation system performs three checks:
- Legitimacy Check – verifies the document is original, not forged
- Consistency Check – cross-checks with immigration and passport records
- Clarity Check – ensures the document is readable and complete
Once approved, the application proceeds automatically to the next stage.
Common Reasons for Document Rejection
- Blurry or low-quality scans
- Passport copy missing the full bio page
- Visa page not showing full stamp
- Mismatch in spelling of names
- Outdated passports or expired visas
- Uploading documents in the wrong format
A single incorrect upload can delay processing by days or weeks, making validation essential.
Document Validation Processing Time
| Application Type | Approval Time |
|---|---|
| New Emirates ID | 24 – 72 hours |
| Emirates ID Renewal | 12 – 48 hours |
| Lost/Damaged Emirates ID | 12 – 48 hours |
| Personal Information Update | 2 – 5 business days |
| Resubmission After Rejection | 24 – 72 hours |
Urgent channel applications may be completed faster using “Fast Track Service” at selected ICP centers.
Overview Table
| Category | Details |
|---|---|
| Required for | New, renewal, replacement, updates |
| Where to apply | ICP website or app |
| Approval time | 12 hours – 5 business days |
| Main documents | Passport, visa, certificate (if needed) |
| File format | JPG / PDF high resolution |
| Risk of rejection | High if incorrect or unclear document |
How to Validate Documents (Step-by-Step)
- Visit ICP Smart Services portal or mobile app
- Select Emirates ID application type
- Upload required documents in PDF/JPG format
- Make sure all fields match document details
- Submit validation request and wait for approval
- Track status via application number or Emirates ID number
You will receive SMS or email updates for every approval or rejection notice.
Tips to Avoid Delays and Rejections
- Use scanned PDFs instead of mobile pictures
- Ensure Arabic and English name spelling matches
- Renew your passport at least 6 months before applying
- Avoid editing or cropping official documents
- Upload color copies, not black-and-white
- Double-check expiry dates before submitting
Fees for Document Validation
While validation is usually included in the Emirates ID application fee, extra charges apply for:
- Resubmission after rejection
- Typing center support
- Urgent verification at ICP service centers
Prices differ depending on the emirate and application type.
FAQs
Q1. What happens if my documents are rejected?
You must reupload corrected documents; application will stay pending until validation is completed.
Q2. Can I submit mobile photos instead of scanned documents?
Yes, but only if the photo is high-quality, clear, and shows full details without shadows.
Q3. Does validation guarantee Emirates ID approval?
Validation approves the supporting documents, but final ID approval depends on full application completion.