Losing or damaging an Emirates ID can be stressful since it is one of the most important identity documents in the UAE. It is required for banking, telecom, medical services, government transactions, immigration, and more. The good news is that the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) offers a fast and systematic Emirates ID replacement service. This guide explains the latest replacement fees, required documents, step-by-step process, and timelines.
Understanding When You Need to Apply for Emirates ID Replacement
You must apply for replacement in the following situations:
• Lost Emirates ID
• Stolen Emirates ID
• Damaged or broken card
• Faded or unreadable card chip
It is mandatory to report the loss immediately to prevent misuse and to request a new card from ICP.
Documents Required for Emirates ID Replacement
The exact documents depend on your legal status in the UAE. Below are the required documents for each category:
| Applicant Category | Required Documents |
|---|---|
| UAE Nationals | Original passport + family book |
| GCC Nationals | Original passport + valid GCC ID |
| UAE Residents (Expats) | Original passport + valid residence visa copy |
| Children | Birth certificate + passport of child + passport of parents |
| If ID Lost | Police report proof of loss |
| If ID Damaged | Submit damaged ID to ICP centre |
Emirates ID Replacement Fee (2025 Updated)
The replacement cost depends on the submission mode and application type.
| Service Type | Fee |
|---|---|
| Normal Replacement | AED 370 |
| Urgent Replacement (Faster printing) | AED 520 |
| Service Centre Typing Fee | Approx. AED 30 |
| Delivery Charges | AED 10 – AED 25 |
| Police Report Fee (If needed) | AED 70 – AED 120 |
If you choose express service, you can receive the new card in as little as 24 – 48 hours.
Where to Apply for Emirates ID Replacement
You can apply using any of the following preferred channels:
• ICP Website
• ICP Mobile App
• ICP Customer Happiness Centers
• Authorized Typing Centers
Urgent service requests must be submitted at ICP service centers only.
Step-by-Step Process to Replace Your Emirates ID
Follow the steps carefully to ensure quick approval:
- Report stolen or lost ID to the nearest police station and obtain the report.
- Visit ICP website or Happiness Centre and select Replace ID Card.
- Enter personal details (UID, passport number, etc.).
- Upload required documents.
- Pay applicable replacement fee.
- Receive SMS updates with application tracking number (PRAN).
- Track your replacement through the ICP tracking portal.
- Collect the Emirates ID once delivered or visit the post office if no home delivery was chosen.
Timeline for Emirates ID Replacement
| Service Speed | Expected Processing Time |
|---|---|
| Normal Application | 5 – 10 working days |
| Urgent / Express | 24 – 48 hours |
| Delivery Time | 1 – 3 additional days |
If biometric verification is outdated, the applicant may need to visit an ICP fingerprint center.
Tips to Speed Up the Process
• Double-check spelling and information before submission
• Choose the urgent service if you need ID urgently
• Upload clear documents to avoid rejection
• Keep the tracking number (PRAN) safe until card delivery
Overview Table
| Category | Requirement |
|---|---|
| Validity | Mandatory for all UAE residents |
| Reasons for Replacement | Lost, stolen, damaged, unreadable |
| Cost Range | AED 370 – AED 520 |
| Processing Time | 24 hours to 10 days |
| Application Channels | ICP website/app/centers/typing centers |
| Delivery | Home delivery or post-collection |
What Happens if You Don’t Replace Your Emirates ID?
Failure to replace the card quickly can lead to:
• Difficulty accessing government or health services
• Banking and Emirates Post delivery issues
• Risk of identity fraud or misuse
It is recommended to apply for replacement immediately after the card is lost or damaged.
FAQs
Q1: Can I get my Emirates ID replaced in 24 hours?
Yes, using urgent/express service at ICP customer happiness centers.
Q2: Is police report required for damaged Emirates ID?
No, the report is needed only for lost or stolen cards.
Q3: Can I track the status of my replacement ID online?
Yes, using the PRAN number on the ICP tracking portal.